OSCAR sends each user 2 random questions, delivered via email, every day Monday-Friday
At a time convenient to the user, simply click the link in the email and it takes only a minute or two to answer the daily questions
OSCAR continually analyses individual user responses, looking for things like wrong answers and speed of response, to constantly adapt the questions delivered. No two users are the same
OSCAR builds EV knowledge, competence and confidence in short bursts of tailored learning
Month 1 starts with questions based on feedback from EV buyer surveys... the questions on every buyers lips
Each month OSCAR adds more varied and complex questions, finishing with things that users 'didn't know they didn't know!'
Questions are grouped into topic subjects such as 'charging', 'costs' and 'battery' to allow you to identify strengths and weaknesses in a specific area. This helps you create individual training and coaching plans, and also to add in-house training to your team meetings
OSCAR provides users with nuggets of bite-sized learning
Guaranteed learning curve for all users and teams with full visibility reporting to track progress
Quantifiable results whether it be; return-on-sales profitability, profit-per-unit increase, higher converted EV enquiries or customer satisfaction scoring via Google reviews or manufacturer CSI
Bite sized nuggets of EV knowledge delivered daily – guaranteed to build your expertise.
OSCARS Friday Fact File – Every Friday, OSCAR will send your key contact 4 questions designed to recap a selection of the weekly learning. This is perfect for a team quiz, and it provides a reference library for some of the more specific subject matter.
Video Mystery Shop – Dealerships that opt for the ‘Tier 2 management plan’ benefit from a monthly Mystery Shop visit. This provides the Dealership with 6 videos and 6 personalised reports giving a complete library that can be used to evidence EV improvement.
Rewards Programme – Dealerships that opt for the ‘Tier 2 management plan’ benefit from an OSCAR funded rewards programme. Every month OSCAR sends an e-voucher to the team member identified as ‘Most Engaged’ ‘Top Performer’ and ‘Best Improver’, all designed to engage your team and encourage learning.